Privacy Policy
A Legal Disclaimer
The information provided on this website is for general informational purposes only and is not intended to constitute legal, financial, or other professional advice. WD Thomas NGA makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will WD Thomas NGA be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Privacy Policy
Last Updated: October 2026
WD Thomas Homes NGA LLC (“WD Thomas Homes,” “we,” “us,” or “our”) is committed to protecting the personal information of our website visitors and clients. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit wdthomascustomhomes.com (the “Site”), submit an inquiry, or otherwise interact with us through the Site.
By using the Site, you consent to the practices described in this Privacy Policy.
1. What Information We Collect
We collect personal information that you voluntarily provide to us when you interact with the Site. This may include:
- Contact information: Your name, email address, phone number, and other contact information submitted through our contact or project inquiry forms;
- Project information: Details about your property, project goals, budget range, desired timeline, and construction, remodeling, addition, or custom home plans submitted through our qualification questionnaire or project inquiry process;
- Communication records: Correspondence you send us via email, phone, text message, or online forms;
- Client information: If you proceed with WD Thomas Homes as a client, information reasonably necessary to plan, coordinate, administer, and complete your project;
- Usage data: Non-personally identifiable information about how you interact with the Site, collected through cookies and analytics tools (see Section 6).
We do not collect sensitive personal information such as financial account details, Social Security numbers, or government identification numbers through general forms on this Site. Any financial or other sensitive information required for project contracts, financing, or construction administration is handled separately and securely outside of general website forms.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Responding to inquiries: To review your project inquiry, assess project fit, and respond to your questions in a timely and helpful way;
- Project intake and qualification: To evaluate whether your project goals, location, scope, financing, and budget align with our services before scheduling consultations;
- Project management and communication: If you proceed with WD Thomas Homes as a client, we use your information to manage the project relationship, coordinate construction milestones, and maintain clear communication;
- Improving our services: To understand how prospective clients find us and what information is most useful, helping us improve our website and intake process;
- Business administration: To maintain appropriate business and project records and operate our business;
- Legal and contractual obligations: Where required to fulfill our legal, regulatory, or contractual responsibilities.
We will only use your personal information for the purpose for which it was collected or for a directly related purpose. We will not use it in a way that you would not reasonably expect.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We do not share your information with unrelated third parties for their own marketing purposes.
We may share your information only in the following limited circumstances:
- Service providers: We may engage trusted third-party service providers, such as email hosting, website analytics, customer relationship management, scheduling, or project management providers, who process information on our behalf and only as necessary to provide those services;
- Professional partners: If your project proceeds, relevant project details may be shared with architects, designers, engineers, subcontractors, suppliers, lenders, warranty providers, or other professionals as reasonably necessary to coordinate your project;
- Professional advisers: Information may be disclosed when reasonably necessary to attorneys, accountants, insurers, and other professional advisers;
- Legal requirements: We may disclose information if required to do so by law or in response to valid legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, clients, or the safety of others.
4. Email and Electronic Communications
When you submit an inquiry or contact form on this Site, you consent to receive communications directly related to your inquiry, prospective project, or active project.
Where permitted by applicable law, we may also send communications regarding our services, company updates, or other information that may be relevant to you.
You may withdraw your consent to receive promotional email communications at any time by:
- Clicking the “Unsubscribe” link included in an applicable promotional email; or
- Contacting us directly at wdthomashomesnga@gmail.com.
Withdrawal from promotional communications does not prevent us from sending communications reasonably necessary to respond to your inquiry, administer an active project, fulfill contractual obligations, or otherwise maintain our business relationship with you.
5. How Long We Retain Your Information
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected or as required by applicable law.
Inquiry information from prospective clients who do not proceed to project engagement may be retained for a reasonable period for business, recordkeeping, and follow-up purposes. Client project records may be retained for longer periods as reasonably necessary to satisfy legal, tax, accounting, warranty, insurance, contractual, and construction recordkeeping requirements.
When personal information is no longer needed, we securely delete, destroy, or anonymize it in accordance with our business practices and applicable law.
6. Cookies and Analytics
Our Site uses or may use cookies and similar technologies to collect non-personally identifiable information about how visitors use the Site. This may include pages visited, time spent on the Site, referral sources, browser information, device information, IP address, and approximate geographic location.
This information helps us understand how our Site is performing and where we can improve the visitor experience.
We may use third-party analytics tools such as Google Analytics. These tools use their own cookies and are subject to the respective providers’ privacy policies. We do not use this information to personally identify individual visitors.
Depending on the technologies used on the Site, certain information may also be collected through advertising pixels, conversion tracking, or similar technologies. Where required by applicable law, we will provide appropriate notice and choices regarding such technologies.
You may disable cookies through your browser settings. Disabling cookies will not significantly impair your ability to use the Site, although some features may be affected.
7. Security of Your Information
We take reasonable administrative, technical, and physical precautions to protect the personal information you provide from unauthorized access, use, alteration, loss, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We encourage you to avoid submitting highly sensitive or confidential information through general website forms and to contact us directly if your inquiry involves sensitive details.
8. Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights concerning personal information we maintain about you.
These rights may include the ability to:
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete personal information;
- Request deletion of certain personal information, subject to applicable exceptions;
- Withdraw consent to certain uses or communications where applicable; and
- Make an inquiry or complaint about our privacy practices.
To exercise an applicable privacy right, please contact us using the information below. We may take reasonable steps to verify your identity before fulfilling certain requests.
Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.
9. Children’s Privacy
This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has submitted personal information to us, please contact us and we will take reasonable steps to remove it.
10. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms, architects, designers, suppliers, warranty providers, or other businesses and organizations.
This Privacy Policy does not apply to those websites. We are not responsible for the privacy or security practices of third parties and encourage you to review the privacy policies of any third-party website before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website technologies, services, or applicable law.
The “Last Updated” date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically.
Continued use of the Site following any changes constitutes your acceptance of the revised Policy to the extent permitted by applicable law.
12. Contact Us: Privacy Inquiries
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
WD Thomas Homes NGA LLC
P.O. Box 6098
Gainesville, GA 30504
Email: wdthomashomesnga@gmail.com
Phone: (678) 316-1095
Website: wdthomascustomhomes.com